Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Thyronova. The terms “we,” “us,” and “our” refer to Thyronova. This website and online store are operated by WELLNESS ATELIER LLC, doing business as Thyronova.
Thyronova offers this website, including all information, tools, products, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service. These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state, province, or country of residence.
You may not use our products for any illegal or unauthorized purpose, and you may not violate any laws in your jurisdiction when using our website or products.
You must not transmit any viruses, malware, or harmful code.
A breach or violation of any of the Terms will result in immediate termination of your access to our Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content, excluding credit card information, may be transferred unencrypted and may involve transmissions over various networks or changes to conform and adapt to technical requirements of connecting networks or devices.
Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website, products, services, or access to the website without express written permission from us.
SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current.
The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.
We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue any product, service, promotion, or offer without notice.
We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of any product or service.
SECTION 5 - PRODUCTS OR SERVICES
Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange according to our Refund Policy.
We make every reasonable effort to display product images, descriptions, pricing, and availability as accurately as possible. However, we do not guarantee that your device’s display will accurately show product colors or details.
We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction.
We reserve the right to limit quantities of any products or services that we offer.
All descriptions of products and product pricing are subject to change at any time without notice.
We reserve the right to discontinue any product at any time.
Thyronova products are intended for general wellness and self-care purposes only. They are not intended to diagnose, treat, cure, or prevent any disease, medical condition, thyroid condition, autoimmune condition, hormone disorder, or any other health condition.
Information on this website is for general informational purposes only and should not be considered medical advice. Always consult a licensed healthcare professional before using any wellness product if you have a medical condition, are pregnant, use implanted medical devices, take prescription medication, or are under medical supervision.
Do not stop, reduce, replace, or change any prescribed medication or medical treatment without speaking with a licensed healthcare professional.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us.
We may limit or cancel quantities purchased per person, per household, or per order.
These restrictions may include orders placed by or under the same customer account, same credit card, same billing address, or same shipping address.
If we make a change to or cancel an order, we may attempt to notify you by contacting the email address, billing address, or phone number provided at the time the order was placed.
You agree to provide current, complete, and accurate purchase and account information for all purchases made through our website.
You agree to promptly update your information, including your email address, billing address, shipping address, and payment information, so we can complete your transactions and contact you as needed.
SECTION 7 - PAYMENT
We accept the payment methods shown at checkout.
All payments must be authorized and successfully processed before an order is shipped.
Payment information is processed securely by third-party payment providers. Thyronova does not store full credit card details.
By submitting payment information, you confirm that you are authorized to use the selected payment method.
SECTION 8 - SHIPPING AND DELIVERY
Shipping and delivery information, including processing times, estimated transit times, tracking information, shipping costs, and lost or delayed package support, is described in our Shipping Policy.
Orders are processed within 1–3 business days, Monday to Friday, excluding weekends and public holidays.
We offer free shipping on all orders.
United States orders usually have an estimated transit time of 7–10 business days after processing.
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, weather, holidays, or events outside our control.
If your package is lost, significantly delayed, or marked as delivered but not received, please contact us at contact@thyronova.com so we can review the issue and help resolve it.
SECTION 9 - RETURNS, REFUNDS, AND EXCHANGES
Returns, refunds, and exchanges are handled according to our Refund Policy.
We offer a 30-day return policy. Customers have 30 days after receiving their item to request a return.
To be eligible for a return, the item must be unused, in the same condition that it was received, in its original packaging, and include proof of purchase.
Returns are free for approved returns. If your return is approved, we will provide return instructions and a prepaid return shipping label.
Refunds are issued to the original payment method within 10 business days after the returned item is received and inspected.
Sale and discounted items are eligible for return as long as they meet our return conditions.
Items sent back without first requesting a return may not be accepted.
SECTION 10 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we do not monitor and have no control.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind.
We shall have no liability arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion.
SECTION 11 - THIRD-PARTY LINKS
Certain content, products, and services available through our website may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us.
We are not responsible for examining or evaluating the content or accuracy of third-party websites, and we do not warrant and will not have any liability or responsibility for third-party materials, websites, products, or services.
Please review third-party policies carefully before engaging in any transaction.
SECTION 12 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you send us comments, reviews, suggestions, ideas, proposals, plans, or other materials, you agree that we may use, edit, copy, publish, distribute, translate, and otherwise use them in any medium.
We are under no obligation to maintain comments in confidence, pay compensation for comments, or respond to comments.
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights.
You also agree that your comments will not contain unlawful, abusive, obscene, or harmful material, or any computer virus or malware.
You may not use a false email address, pretend to be someone else, or otherwise mislead us or third parties as to the origin of any comments.
SECTION 13 - PERSONAL INFORMATION
Your submission of personal information through the website is governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, store, and protect your personal information.
SECTION 14 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, there may be information on our site that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.
SECTION 15 - PROHIBITED USES
You are prohibited from using the site or its content:
For any unlawful purpose;
To solicit others to perform or participate in unlawful acts;
To violate any laws, rules, or regulations;
To infringe upon or violate our intellectual property rights or the intellectual property rights of others;
To harass, abuse, insult, harm, defame, slander, intimidate, or discriminate;
To submit false or misleading information;
To upload or transmit viruses, malware, or harmful code;
To collect or track the personal information of others;
To spam, phish, pharm, pretext, spider, crawl, or scrape;
For any obscene or immoral purpose;
To interfere with or bypass the security features of the website or any related website.
We reserve the right to terminate your use of the website or services for violating any prohibited uses.
SECTION 16 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our website or services will be uninterrupted, timely, secure, or error-free.
We do not guarantee that the results obtained from use of the website, products, or services will be accurate or reliable.
You agree that we may remove the service for indefinite periods or cancel the service at any time without notice.
All products and services delivered to you through the website are provided “as is” and “as available,” unless otherwise stated by us in writing.
To the fullest extent permitted by law, Thyronova, WELLNESS ATELIER LLC, and our owners, directors, employees, affiliates, agents, contractors, suppliers, service providers, and licensors shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the website, products, or services.
This includes, but is not limited to, loss of profits, lost revenue, lost savings, data loss, replacement costs, personal injury, or similar damages.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.
SECTION 17 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Thyronova, WELLNESS ATELIER LLC, and our owners, directors, employees, affiliates, agents, contractors, suppliers, service providers, and licensors from any claim or demand arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.
SECTION 18 - SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by applicable law.
The unenforceable portion shall be deemed severed from these Terms of Service, and such determination shall not affect the validity and enforceability of any remaining provisions.
SECTION 19 - TERMINATION
The obligations and liabilities of the parties incurred before the termination date shall survive the termination of this agreement.
These Terms of Service are effective unless and until terminated by either you or us.
You may terminate these Terms at any time by notifying us that you no longer wish to use our services or by ceasing to use our website.
If we suspect that you have failed to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice.
SECTION 20 - ENTIRE AGREEMENT
These Terms of Service and any policies posted by us on this website constitute the entire agreement and understanding between you and us.
These Terms govern your use of the website and services and supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written.
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
SECTION 21 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Florida, United States.
You and Thyronova consent to venue and personal jurisdiction in the courts located in Florida, United States.
SECTION 22 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.
It is your responsibility to check this page periodically for changes.
Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.
SECTION 23 - RELATIONSHIP WITH SHOPIFY
Thyronova is powered by Shopify, which enables us to provide the online store and related services.
Any sales and purchases made through our store are made directly with Thyronova.
By using our website, you acknowledge and agree that Shopify is not responsible for any aspect of any sale between you and Thyronova, including any injury, damage, or loss resulting from purchased products or services.
SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at contact@thyronova.com.
Our contact information is posted below:
Thyronova
WELLNESS ATELIER LLC
6687 Newport Lake Circle
Boca Raton, FL 33496
United States
Email: contact@thyronova.com
Phone: +1 786-884-8398
Customer service: Monday to Saturday, 9:00 AM–5:00 PM EST
Response time: Within 24–48 business hours